Request Tracker 3.2   by: CyberNiche Software

Track requests made by customers and create a searchable database of problems.
License: Shareware, Price: $149.00 US
[read more] [download]

Downloads: 317
Size: 5343 K
Date: 2009-02-05

Keywords: help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service, service report, work order, time management, time

EasyDesk helpdesk 1.9.6   by: Ziggyred Software

A simple and easy to use shareware call logging program
License: Shareware, Price: $49.00 US
[read more] [download]

Downloads: 377
Size: 4449 K
Date: 2008-12-19

Keywords: Shareware, Helpdesk, call, logging, program, Help, Desk

Razordesk Enterprise Edition 5U 3.2.00   by: Blue Tang Web Systems Ltd

Fully-featured web-based trouble ticketing system with built-in database
License: Commercial, Price: $49.50 US
[read more] [download]

Downloads: 790
Size: 67706 K
Date: 2008-07-01

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support

Textmodule-Templates Helpdesk Secretary 1.00   by: ITSTH

Employ MS-Outlook as Helpdesk for customer inquiries directed at Secretariat.
License: Freeware, Price: $0.00 US
[read more] [download]

Downloads: 324
Size: 246 K
Date: 2008-05-08

Keywords: Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support, Helpdesk software

Beyond Remote 2.5.1.450   by: Data Apples, Inc.

Fast, Powerful Remote Access Software for PCs and entire networks, Free Trial
License: Shareware, Price: $19.95 US
[read more] [download] [buy now]

Downloads: 444
Size: 6265 K
Date: 2008-01-01

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

Textmodules for Software Support 1.00   by: ITSTH

Answer your support e-mails faster with these canned texts for Outlook.
License: Freeware, Price: $0.00 US
[read more] [download]

Downloads: 329
Size: 258 K
Date: 2007-11-27

Keywords: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates, Software Support, Helpdesk

ALLCapture Enterprise 3.0   by: balesio AG

New Generation of Screen Capturing. Record in Real-Time - Edit - Export Videos
License: Shareware, Price: $299.00 US
[read more] [download]

Downloads: 321
Size: 9633 K
Date: 2007-11-26

Keywords: real-time capture, screencast, record, recorder, screencam, capture, screen, movie, Video, film, demo, tutorial, e-learning, author, support, training, marketing, presentation, help, online help, HelpDesk, SWF, Flash, ASF, DVD, MPEG, VCD, SVCD

Helpdesk Elite 2   by: Access-Databases

Manage and support your computer department needs. MS Access based Helpdesk
License: Shareware, Price: $59.99 US
[read more] [download]

Downloads: 185
Size: 726 K
Date: 2007-09-21

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

Microsoft Talking Agent Plug-in for eReminder 2007 2.1   by: eTimeInc Software

Pop up a talk agent and read notification when task/appointment is due.
License: Freeware, Price: $0.00 US
[read more] [download]

Downloads: 221
Size: 20003 K
Date: 2007-07-11

Keywords: Calendar, Talking Agent, eReminder, Reminder, Planning, e-secretaries, e-secretary

HelpBox 3.6   by: Layton Technology Inc

HelpBox is a 100% web based helpdesk solution
License: Shareware, Price: $695.00 US
[read more] [download]

Downloads: 173
Size: 62300 K
Date: 2007-04-12

Keywords: Help desk software, web based help desk, helpdesk