EasyDesk helpdesk 1.9.6 - Detailed Description Page

Program ID:

37111

Author:

Ziggyred Software     All programs by this author

Downloads:

67

License:

Shareware [?]

Cost:

$49.00 US

Operating Systems:

Size:

4449K

Release Status:

update

Last Updated:

2008-12-19

Our Rating:

Users Rating:

    (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. For single or multiple support staff and with many features and reports. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.

A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.

EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.

A feature of EasyDesk is its simplicity, everything is on one clear screen.

It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...

- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release

Why not download and try it ? only 6mb ? only $49.99!

Keywords: Shareware, Helpdesk, call, logging, program, Help, Desk, Shareware, Business, Helpdesk & Remote PC, EasyDesk helpdesk, Ziggyred Software

Recent Changes: More options, fields and configuration, tested with Windows7

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: 1024x768 resolution or better

Business Messenger 1.3.5   (2012-05-23)   update
Business Messenger allows you to directly and precisely distribute important information or notifications from various sources such as RSS feeds, SharePoint, Intranet, e-mail accounts, Twitter accounts or instant messaging (IM) applications in real t...

NewWayService 4.22   (2012-05-16)   update
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.

NewWayService allows yo...

ReplyButler: Outlook boilerplate texts 4.14   (2012-03-30)   update
ReplyButler stores your boilerplate texts and other text phrases directly in Outlook. You can automatically insert them into your answer mails with a single click, which is great for using Outlook as helpdesk. No other clipboard or text automation to...

BigAnt IM Server for business 2.91   (2012-03-27)   update
Build your own instant messaging network with BigAnt IM Server.BigAnt IM server offers unique features like AD integration, message logging & archiving, automatically update all Big Ant clients, send broadcast message from server to clients in c...

ShareRight 6.0   (2012-02-27)   update
ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder,document and VNC viewer. In ...

Registration Vault 2.13   (2012-02-06)   update
Securely Store Registration information in an encrypted database for Software (Email, Key Files, Registration Keys, Licenses, member area user id's and passwords, company urls, Registration Name, Company, email used for purchase) , Website logon in...

Boldchat 7.10   (2011-12-21)   update
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid ed...

Textmodule-Templates Helpdesk Fashion 1.00   (2011-12-11)   new
Try MS Outlook as helpdesk for customer inquiries to Mode- and also Fashion companies. The Plugin helps you with keeping of the text modules for Fashion topics for the helpdesk. All Fashion boilerplates are compatible to a multi-user network so that ...

Textmodule-Templates Helpdesk Webshop 1.00   (2011-12-11)   new
Employ Outlook as super Helpdesk-solution for customer inquiries at Web shop owners. The Plugin for the ReplyButler helps you at the construction and also administration of the Webshop-text modules for the helpdesk. All text ideas already have biling...

QUAD Help Desk 2011   (2011-12-08)   update
Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The mini web server has been redesigned for more functionality. ...

Remote Command Line 1.0   (2011-10-14)   new
Remote Command Line - Start a command line on a remote computer...

Computer Admin Pro 5.09   (2011-09-23)   new
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera....

AbusePipe Abuse Desk Management Software 3.0   (2011-09-09)   update
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is t...

AtCursor 1.0.0.2   (2011-07-07)   new
AtCursor brings all tools required in searching for or providing support information about any windows application right at the tip of cursor ? accurate results obtained from search engine with automatically generated search parameters, contextually ...

Jitbit Web-Based HelpDesk 6.0.6   (2011-07-07)   new
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support softwa...

Ticker Tape 1.3.2   (2011-06-28)   update
Ticker Tape is a simple way to broadcast unobtrusive messages to workstations spread over one or more sites - it's ideal for Help Desks or Administrators wanting to proactively advise people of issues affecting one or more locations. Ticker Tape is e...

MetaLAN 2.5   (2011-06-05)   update
MetaLAN is a systems management, remote computing, software audit / software license tracking and hardware inventory tool.Remote control, monitor, plan hardware and software upgrades using the included reports and health monitoring. Get to the bottom...

sitehelpdesk 7.8   (2011-04-30)   update
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates wit...

ieSupportManager Helpdesk 2.08   (2011-03-08)   update
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy ...

Freeware HelpDesk CentreDesk Quotation 6.101   (2011-03-01)   update
CentreDesk Quotation is a FREEWARE multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of...

• All
  • All Categories
• Audio & Multimedia
  • Audio Encoders/Decoders
  • Audio File Players
  • Audio File Recorders
  • CD Burners
  • CD Players
  • Multimedia Creation Tools
  • Music Composers
  • Other
  • Presentation Tools
  • Rippers & Converters
  • Speech
  • Video Tools
• Business
  • Accounting & Finance
  • Calculators & Converters
  • Databases & Tools
  • Helpdesk & Remote PC
  • Inventory & Barcoding
  • Investment Tools
  • Math & Scientific Tools
  • Office Suites & Tools
  • Other
  • PIMS & Calendars
  • Project Management
  • Vertical Market Apps
• Communications
  • Chat & Instant Messaging
  • Dial Up & Connection Tools
  • E-Mail Clients
  • E-Mail List Management
  • Fax Tools
  • Newsgroup Clients
  • Other Comms Tools
  • Other E-Mail Tools
  • Pager Tools
  • Telephony
  • Web/Video Cams
• Desktop
  • Clocks & Alarms
  • Cursors & Fonts
  • Icons
  • Other
  • Screen Savers: Art
  • Screen Savers: Cartoons
  • Screen Savers: Nature
  • Screen Savers: Other
  • Screen Savers: People
  • Screen Savers: Science
  • Screen Savers: Seasonal
  • Screen Savers: Vehicles
  • Themes & Wallpaper
• Development
  • Active X
  • Basic, VB, VB DotNet
  • C / C++ / C#
  • Compilers & Interpreters
  • Components & Libraries
  • Debugging
  • Delphi
  • Help Tools
  • Install & Setup
  • Management & Distribution
  • Other
  • Source Editors
• Education
  • Computer
  • Dictionaries
  • Geography
  • Kids
  • Languages
  • Mathematics
  • Other
  • Reference Tools
  • Science
  • Teaching & Training Tools
• Games & Entertainment
  • Action
  • Adventure & Roleplay
  • Arcade
  • Board
  • Card
  • Casino & Gambling
  • Kids
  • Online Gaming
  • Other
  • Puzzle & Word Games
  • Simulation
  • Sports
  • Strategy & War Games
  • Tools & Editors
• Graphic Apps
  • Animation Tools
  • CAD
  • Converters & Optimizers
  • Editors
  • Font Tools
  • Gallery & Cataloging Tools
  • Icon Tools
  • Other
  • Screen Capture
  • Viewers
• Home & Hobby
  • Astrology/Biorhythms/Mystic
  • Astronomy
  • Cataloging
  • Food & Drink
  • Genealogy
  • Health & Nutrition
  • Other
  • Personal Finance
  • Personal Interest
  • Recreation
  • Religion
• Network & Internet
  • Ad Blockers
  • Browser Tools
  • Browsers
  • Download Managers
  • File Sharing/Peer to Peer
  • FTP Clients
  • Network Monitoring
  • Other
  • Remote Computing
  • Search/Lookup Tools
  • Terminal & Telnet Clients
  • Timers & Time Synch
  • Trace & Ping Tools
• Security & Privacy
  • Access Control
  • Anti-Spam & Anti-Spy Tools
  • Anti-Virus Tools
  • Covert Surveillance
  • Encryption Tools
  • Other
  • Password Managers
• Servers
  • Firewall & Proxy Servers
  • FTP Servers
  • Mail Servers
  • News Servers
  • Other Server Applications
  • Telnet Servers
  • Web Servers
• System Utilities
  • Automation Tools
  • Backup & Restore
  • Benchmarking
  • Clipboard Tools
  • File & Disk Management
  • File Compression
  • Launchers & Task Managers
  • Other
  • Printer
  • Registry Tools
  • Shell Tools
  • System Maintenance
  • Text/Document Editors
• Web Development
  • ASP & PHP
  • E-Commerce
  • Flash Tools
  • HTML Tools
  • Java & JavaScript
  • Log Analysers
  • Other
  • Site Administration
  • Wizards & Components
  • XML/CSS Tools