Razordesk Enterprise Edition 5U 3.2.00 - Detailed Description Page

Program ID:

19361

Author:

Blue Tang Web Systems Ltd     All programs by this author

Downloads:

535

License:

Commercial [?]

Cost:

$49.50 US

Operating Systems:

Size:

67706K

Release Status:

update

Last Updated:

2008-07-01

Our Rating:

Users Rating:

    (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

Razordesk is the tool you need to manage your company?s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company?s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?help requests? and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract.

If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need.

Installation takes just minutes, all you need is a Windows IIS web server. Razordesk comes with its own embedded database system. All self-installed packages include free 30 days support to cover installation. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages offer hot fixes and discounts on new features as and when they come available.

Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing.

Test drive a Live Demo at demo.razordesk.com

Razordesk is so much more than just another helpdesk.

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support, Commercial, Business, Helpdesk & Remote PC, Razordesk Enterprise Edition 5U, Blue Tang Web Systems Ltd

Recent Changes: Now with built-in database, all you need is a Windows web server.

Install Support: Install Only

Supported Languages: English

Additional Requirements: IIS 5/6, Dot Net Framework 2.0

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