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  KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.com Outlook Solutions. Three months of support and one year of free upgrades included in the purchase price.
Keywords: knowledge base, Outlook, search, articles, public folder
Recent Changes: Easy to generate web pages from articles, dropdowns for Problem category and type
Install Support: Install and Uninstall
Supported Languages: English, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian, Portuguese, Spanish, Swedish
Additional Requirements: Not Established
PAD file URL: http://www.kalmstrom.com/padfiles/kbasepad.xml
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